Check with seller Chăm Sóc Khách Hàng Đống Đa
- Location: Hà Nội, Đống Đa, Đống Đa, Hà Nội, VietNam
Mô tả công việc
Build strong relationships with our customers, anticipate their needs and help them use our product to make their businesses more effective and successful
Work closely with your customers to develop expansion opportunities and through referrals
Help customers use our service efficiently and generate direct results on the performance of their business
Listen to customer feedback, understand market needs, then effectively work with Design, Product and Marketing teams to improve product quality Yêu cầu ứng viên Have 1+ year experience in Customer Success or Account Management role
Have experience in running Google Merchant Center (GMC) for MMO (Make Money Online) community
Have certification about Google ads, practical experience is a must
Written and verbal communication skills with a professional tone
Have a great sense of customer service, a strong desire to learn, and be a great communicator
Passionate about customer success and helping people
Able to parse feedback and contribute to the product by suggesting feature requests based on your knowledge of customers
Not require but knowledge of Key SaaS Metrics is a plus (CAC, LTV, MRR, Churn etc
) Quyền lợi được hưởng • Mức lương cạnh tranh
• Lương tháng 13, thưởng mềm cuối năm từ 1-4 tháng lương
• Chính sách thanh toán lương cho ngày phép tồn
• Thưởng theo thâm niên làm việc
• Thưởng theo hiệu quả công việc hàng tháng
• Xét duyệt tăng lương 2 lần/năm
Useful information
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- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"
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